Terms & Conditions
Terms and Conditions
Effective Date: 16/09/25
Owned and Operated by: Delimann Limited (RC Number: 8358341)
Welcome to My Medical Muse (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, platform, and services. By accessing or using our services, you agree to these Terms in full. If you do not agree, please discontinue use immediately.
1. Nature of Services
My Medical Muse is a health and wellness platform led by a licensed medical doctor. Our services may include:
Virtual consultations and telehealth services
Health and wellness information, guides, and resources
Preventive care, lifestyle, and medical advice within professional limits
⚠️ Important: While our licensed doctor provides professional consultations, the platform is not a substitute for emergency medical services. In case of a medical emergency, please call your local emergency number immediately.
2. Eligibility
You must be at least 18 years old to use our services.
If you are under 18, a parent or legal guardian must consent to your use of the platform.
3. User Responsibilities
By using our services, you agree to:
Provide accurate and complete information during registration and consultations.
Use the platform only for lawful and personal purposes.
Not misuse the platform for fraudulent or harmful activity.
4. Professional Disclaimer
Information provided on this platform is for educational and advisory purposes only.
Each consultation is tailored to the client, but outcomes may vary.
We are not liable for any adverse results if you fail to follow medical guidance or if you provide incomplete/false information.
5. Payments and Refunds
Payments are processed securely via Flutterwave.
All fees for consultations or services must be paid in advance.
Refunds are subject to our [Refund Policy] and will only be issued under specific conditions (e.g., service not rendered).
6. Privacy and Data Protection
We value your privacy and protect your personal data in line with global best practices.
By using our services, you consent to our data collection and processing as described in our [Privacy Policy].
7. Limitation of Liability
To the maximum extent permitted by law:
My Medical Muse and Delimann Limited are not responsible for indirect, incidental, or consequential damages arising from your use of the platform.
Our liability for any claim is limited to the amount paid for the service in question.
8. Intellectual Property
All content on this website (including text, graphics, and branding) is the intellectual property of My Medical Muse / Delimann Limited.
You may not reproduce, distribute, or modify our content without prior written permission.
9. Termination of Use
We reserve the right to suspend or terminate your account if you violate these Terms.
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.
11. Contact Information
For questions about these Terms, contact us:
Delimann Limited
Business Address: No 19, El-shaddai street, Akure, Nigeria
Email: Contact@mymedicalmuse.com